GenEquity Mortgage selects Guardian Mortgage Services (GMS) to Provide Outsource Fulfillment Services for Back Office Operations for New National Retail Operation

National relocation subsidiary uses proven mortgage fulfillment provider to realize cost savings, efficiencies in service more sophisticated technology

GenEquity Mortgage, Inc., a division of Paragon Global Resources, has selected Guardian Mortgage Services (GMS) to provide closing, loan funding, line management and post-closing services to support its exiting business and its new national retail operation. GMS, a national provider of back-office outsource closing services for lenders, is a division of Colorado-based Guardian Mortgage Documents (GMD), a leading provider of document preparation and customized outsourced solutions to the national financial services industry.

GenEquity, a national mortgage services company based in Texas, has built a successful business by providing mortgage services to the corporate clients of Paragon Global Resources, its parent company, for more than five years. Paragon Global Resources, is a worldwide leader in global mobility, human resources and real estate services, providing relocation services in all 50 of the United States and in more than 140 countries. Headquartered in Rancho Santa Margarita, Calif., Paragon has four U.S. customer service centers and global customer service centers in China, Japan, Ireland, The Netherlands, Switzerland, and the United Kingdom. This relationship with the parent company has enabled GenEquity to build strong brand awareness and a significant repeat-customer base within the conforming mortgage market.

The company, which has the resources of is relocation parent company as a foundation, is now expanding the success of its on-line and remote expertise by opening new retail offices in California, Connecticut, Illinois, Nevada, New Jersey, Pennsylvania, Texas and possibly Missouri. In successfully servicing the corporate relocation market, GenEquity has developed one of the most flexible closing processes in the market. GenEquity has built a process that enables customers to close their loans on-line or through the company’s mobile notary network at the customers location of choice. GenEquity will leverage its successful relocation business process and technology in their new retail operations by hiring people with mortgage origination experience.

“While many companies are going out of business or laying people off, we are actually looking to hire people who are aggressive, service minded and have mortgage origination experience,” said Mary Legate, president of GenEquity. “We are able to focus on these new retail locations because we have put our back-office closing and post closing operations in the hands of GMS. Guardian Mortgage Services empowers our growth strategy by allowing us to operate in a one-hundred percent variable cost model for closing services, alleviate the need to constantly “right-size” back-office operations to seasonal and market conditions and therefore focus on expansion and origination.”

GenEquity selected GMS to accentuate the expertise it has developed in creating efficiencies in the mortgage process through its work for the relocation market. GMS’ back-office mortgage services fits seamlessly into the process the company has perfected.

“We have a high level of expertise in providing outsource fulfillment services for back-office operations and we listen to our customers to make sure we are providing just the right service at just the right point in their process,” said Tim Anschutz, vice president of marketing for GMD. “We offer our partners a complete package that includes technology, staff and proven mortgage services to help lenders realize their strategic goals in any type of market conditions.”

The improved efficiencies from GMS will enable GenEquity to more than double its product offerings. “We are working with several national investors and will continue to develop relationships so we can offer our clients the widest array of products available,” said Derek Bird, vice president of mortgage services for GenEquity.

By working with GMS in a highly cyclical market, GenEquity also will be able to operate at a variable cost structure and not bear overhead cost year round.

“With GMS, we are confident that our back office operations will be handled with the highest expertise that includes meeting state and federal compliance requirements,” Bird said. “And GMS will help us efficiently meet our investment requirements for purchase delivery. “

“Our goal is to create a hassle-free, efficient mortgage process with multiple products and delivery models that are superior to the traditional process,” he added. “Our focus in corporate relocations has created an efficient model that makes sense to consumers who want a streamline process that fits their schedules and offers the option of accessing their documents online.”

“GenEquity will further capitalize on prime lending opportunities by leveraging its finely tuned relocation service process and flexibility in its retail efforts,” Bird concluded.

For additional information about GenEquity opportunities, call J. Cleveland, vice president of retail services at 972.819.5181.

About GenEquity

GenEquity Mortgage is a wholly owned subsidiary of Paragon Financial Resources and part of the Paragon family of companies. GenEquity Mortgage has established multiple sources that will allow our customers the ability to find the best possible mortgage interest rate and products available. Our Home Finance Consultants will be an advocate for the customer to find the best possible solution for their needs with a commitment to making the mortgage process as fast and convenient as possible.

GenEquity’s parent company, Paragon Global Resources, is a worldwide leader in global mobility, human resources and real estate services, providing relocation services in all 50 of the United States and in more than 140 countries. Headquartered in Rancho Santa Margarita, Calif., Paragon has four US customer service centers and global customer service centers in China, Japan, Ireland, The Netherlands, Switzerland, and the United Kingdom. This relationship with the parent company has enabled GenEquity to build strong brand awareness and a significant repeat-customer base within the conforming mortgage market.

For additional information about GenEquity opportunities, call J. Cleveland, vice president of retail services at 972.819.5181.

About Guardian Mortgage Documents

Lakewood, Colorado-based Guardian Mortgage Documents (GMD) is a leading provider of document preparation, professional services and fully customized outsourced solutions to the national financial services industry.

Since 1987, GMD’s products and services have been built on best-of-class technology designed to provide an inventory of scalable and flexible multi-product capabilities, which can be customized to deliver elegant client solutions. From simple document preparation to fully integrated and customized workflow solutions, GMD technology streamlines all processes to increase efficiencies.

GMD has provided document preparation and delivery services to the mortgage industry for more than 20 years and has several top 10 lenders as long-term customers. The company produces millions of documents a year for its customers and has received multiple industry recognition awards. In addition, GMD has received the highest vender performance score from multiple top tier lenders. For general information, visit www.gmd.com or call (800) 275-4885.

Guardian Mortgage Services (GMS), a division of Guardian Mortgage Documents, provides the national lending community with mortgage fulfillment outsource services that focus on back-office operations including: vendor management, title and escrow, closing coordination, document preparation and post-closing. For more information, visit www.gmd.com/gms or contact GMS at 800-521-3960, or 303-942-2004.