Surviving the Lending Crisis - Communication Strategies for Success
As the country struggles to combat the repercussions of one of the largest lending crises in history, mortgage and consumer lending businesses search for the most effective ways to influence late-payment customers and avoid business catastrophe. Tomorrow's success will rely on planning strategies that ensure a long-term competitive advantage.
In this complimentary webinar, guest speaker Craig Focardi of TowerGroup will discuss multiple strategies to beat the odds and optimize collections processes in today's tight market. He will focus on how to implement communication strategies that lower operating costs, minimize credit losses and maximize success. Focardi is the Research Area Director of Consumer Lending, Retail Banking and Delivery Channels for TowerGroup.
Focardi will be joined by Brian Moore, executive director of Collections Solutions for Varolii. Moore will examine how hosted customer communication applications can help build and maintain more valuable customer conversations while making in-house resources more productive.
WHEN: Wednesday, April 30, 1 - 2 p.m. EDT / 10 - 11 a.m. PDT
WHAT: Learn more about the following:
-- Informed predictions about how long the downturn will last
-- Insight on critical business drivers over the next decade
-- Specific strategies for preserving the value of your loan
portfolio
-- Significant new cost-saving, hosted communications technologies
WHO: Craig Focardi is the Research Area Director for TowerGroup's
Consumer Lending, Retail Banking and Delivery Channels research and
advisory services. He is a recognized expert on technology
innovations within the mortgage and consumer lending industries,
with more than 22 years of experience in a variety of finance,
product development and business development roles.
Brian Moore is Executive Director of Collections Solutions for
Varolii Corporation. He has more than 25 years of experience in
collections operations and technology, having served in significant
roles with Lucent Technologies and Mosaix, where he established the
Professional Services division to deliver consulting and systems
integration services focused on the collections market. Moore has
significant collections solutions experience in diverse vertical
markets including financial services, telecommunications, utilities
and retail.
REGISTER AT: https://www1.gotomeeting.com/register/427032732
Media Contact:
Jill Petersen, Text 100 for Varolii
206.267.2016
jill.petersen@text100.com
Robin Rees
Varolii Corporation
206.902.3944
robin.rees@varolii.com
Source: Varolii Corporation
CONTACT: Robin Rees of Varolii Corporation, +1-206-902-3944,
robin.rees@varolii.com; or Jill Petersen of Text 100, +1-206-267-2016,
jill.petersen@text100.com, for Varolii
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